Shipping Policy

At Ziza Fuel Bar, we’re committed to delivering your wellness drinks fresh and on time. Please review our shipping policy before placing your order.

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1. Processing Time

• Orders are processed within 1–2 business days (excluding weekends and holidays).

• You’ll receive a confirmation email once your order is placed, and a tracking email once it has been shipped.

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2. Shipping Methods & Rates

• We currently ship across the UK.

• Shipping fees are calculated at checkout based on your location and order size.

• Free shipping may be offered during promotions or on orders above a certain value (see current offers on our website).

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3. Delivery Timeframes

• Standard delivery: 1–2 business days after dispatch.
  

• Please note: delivery times are estimates and may vary due to courier delays or unforeseen circumstances.

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4. Perishable Products

• As our drinks are perishable, we recommend ensuring someone is available to receive the delivery.

• Ziza Fuel Bar is not responsible for spoilage due to missed deliveries or delays caused by the recipient’s unavailability.

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5. Damaged or Missing Orders

• If your order arrives damaged, incorrect or incomplete, please contact us within 24 hours of delivery at info@zizafuelbar.com with your order number in order to investigate your claim. Photographs will be required as supporting evidence. 
  We will review your case and, where applicable, arrange a replacement or issue a refund.

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6. International Shipping

• At this time, we only ship within the UK. We hope to expand international shipping soon.

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7. Contact Us

For questions about shipping, email us at info@zizafuelbar.com